People

Karen Hold

Associate Coach and Facilitator

Karen Hold is the founder and CEO of innovation strategy consulting firm, Experience Labs. A Procter & Gamble-trained brand marketer, Karen saw firsthand how P&G drove revenue and profit growth with innovation. With over 25 years of experience, Karen has consulted for dozens of Fortune 500 companies including AARP, AT&T, Alcatel-Lucent, Audi, Chick-fil-A, Cisco, Deloitte, John Hancock, Mercedes, Nokia, NEC, and Porsche. She is passionate about building creative capacity in individuals, organizations and cities. 

Prior to forming Experience Labs, Karen was co-founder of Broadband Publishing, where she built sales through innovative marketing partnerships with Forbes and BusinessWeek magazines. Karen is a co-author of Experiencing Design – The Innovator’s Journey published by Columbia Business School Publishing.

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